Must-have on Day 1.
Decision gate for must-have on day 1. Proceed when: All must-have Day 1 systems are transferred, tested, and confirmed working befor
- Reconsider: One non-critical system is pending. Close with a seller commitment and specific deadline to complete the transfer.
- Proceed: All must-have Day 1 systems are transferred, tested, and confirmed working before the wire.
- Walk: Critical systems (bank, accounting, payroll) are not transferable and seller will not cooperate.
- Reconsider: One non-critical system is pending. Close with a seller commitment and specific deadline to complete the transfer.
Day 1 communications.
Connectivity map for day 1 communications
- 5.3 Concept: Day 1 communications The core concept in day 1 readiness
- Employees: Employees Gather the team in person if possible. Be present before the news spreads through rumor. Acknowledge the change directly. Focus on what stays the same: leadership team, compensation, benefits, and day-to-day operations. Be specific. Vague r
- Customers: Customers The seller introduces you personally, either by email or on a brief call. Your message: you have acquired the business and are committed to the same quality of service. Nothing changes in how they work with you. You are there to make things
- Vendors: Vendors Brief and transactional. Payment terms are intact. If anything changes, they will hear from you directly. Do not announce ownership changes to vendors whose contracts have change-of-control provisions until you have confirmed those provisio
- Day 1 communications feeds Employees: Employees supports day 1 communications.
- Day 1 communications feeds Customers: Customers supports day 1 communications.
- Day 1 communications feeds Vendors: Vendors supports day 1 communications.
Day 1 stability is the first thing you build, and you build it before close
The most successful acquisitions are the ones where employees, customers, and vendors experience close as a non-event. That is not an accident. It is the result of planning that happens in the 30 days before close, not the morning of.
This course is operational guidance, not investment, legal, tax, or financial advice. SilverShore Partners is not a registered broker-dealer or investment adviser; in qualifying private-company transactions we may operate within the federal M&A broker exemption under Section 15(b)(13) of the Securities Exchange Act. Confirm specifics with your own advisors.